IOS enhanced managed services deliver High Availability, Integrated Security, Manageability, and Enhanced Performance that meet and exceed customer’s expectation, Based on proven technology, best practices, and industry standards, we can deliver the SLA and uptime for a more efficient business operation. For example, our enhanced managed services include the following:
Provide 24x7x365 Technical Assistance to support HQ and all branch offices to quickly isolate problems and facilitate resolution, maximizing uptime and performance of business applications to meet service level agreement (SLA) and to minimize downtime.
Additionally, our engineers provides support for more advanced services such as new circuit provisioning, advanced network planning and maintenance activities to optimize network performance. In addition to providing proactive monitoring which includes IP traffic polling and intrusion detection at a minimum of every 5 minutes.
Furthermore, our experienced and trained Network Engineers proactively monitor and manage critical network devices, including core network components, distribution devices, access devices, and endpoints, in addition to identifying and reporting potential network issues to prevent service interruption that might impact operations.
IT Infrastructure Support
- IT Project Management
- IP Network Management
- Systems Administration
- Data Center Operations
- VoIP Telephony Support
- Voice/Data Cabling and Wiring